Consumer Communication Policy
How we communicate with you and how to control preferences.
Last Updated: July 2026
1. Communication Channels
We may communicate with you through:
- Email: Service updates, review reminders, marketing (with consent)
- SMS: Reminders and critical alerts (with consent)
- Push notifications: App alerts and updates
- In-app messages: Platform announcements and feature updates
2. Marketing Preferences
Marketing communications require your opt-in consent. You can manage your communication preferences in your account settings or by following the unsubscribe link in any email.
3. Opt-Out Process
You can opt out of marketing communications at any time by:
- Updating your preferences in account settings
- Clicking 'unsubscribe' in any marketing email
- Replying 'STOP' to SMS messages
- Disabling push notifications in your device settings
- Contacting support@apartmentsgoat.com
4. Frequency Controls
We limit the frequency of marketing communications to avoid overwhelming users. Service-critical messages (such as security alerts and account notifications) are not affected by marketing opt-outs.