Community Guidelines

1. Our Community Values

The Apartments GOAT™ is built on transparency, accountability, and respect. Every participant—consumers, residents, property managers, HOAs, real estate agents, and landlords—plays a role in maintaining a trustworthy platform. We expect all users to engage honestly, constructively, and respectfully.

2. Guidelines by Role

Each participant type has specific responsibilities:

• Consumers: Share honest experiences, avoid exaggeration, respect privacy
• Residents: Review based on actual living experience, do not retaliate against management
• Property Managers: Respond professionally, do not coerce or incentivize reviews, maintain accurate information
• HOAs: Be transparent about community governance, do not suppress resident voices
• Real Estate Agents: Represent properties truthfully, disclose conflicts of interest
• Landlords: Respect resident privacy, do not retaliate against reviewers
• Management Companies: Maintain professional communication, address concerns promptly

3. Prohibited Conduct

The following behaviors are strictly prohibited and may result in immediate account termination:

• Harassment or intimidation of any user
• Threats of violence or harm
• Hate speech, slurs, or discriminatory language
• False, fabricated, or misleading reviews
• Spam or repetitive postings
• Fake accounts or impersonation
• Doxxing (sharing private information without consent)
• Personal attacks on individuals
• Discrimination based on race, gender, religion, sexual orientation, disability, or other protected characteristics
• Illegal content or promotion of illegal activity

4. Reporting Violations

If you encounter content that violates these guidelines, report it through the Platform's reporting tools or contact support@apartmentsgoat.com. We review all reports and take appropriate action, including content removal and account suspension.