Property Participation Standards™
Expectations for properties participating on the Platform.
Last Updated: July 2026
1. Overview
Properties participating on The Apartments GOAT™ are expected to maintain high standards of resident communication, transparency, and accountability. These standards ensure that the Platform remains a trusted resource for residents.
2. Expectations
- Maintain accurate, up-to-date property information
- Respond to resident reviews professionally and constructively
- Keep subscription fees current
- Avoid misleading or false advertising
- Respect residents and their right to share honest experiences
- Do not retaliate against reviewers or residents
- Do not incentivize, coerce, or pay for positive reviews
- Maintain fair and transparent lease practices
- Address maintenance and safety concerns promptly
- Comply with all applicable fair housing laws
3. Consequences of Non-Compliance
Properties that violate these standards may be flagged, placed on probation, or removed from the Platform. Flagged properties have reduced visibility until performance improves. See our automated performance monitoring for details.